Thakkalies Privacy Choices

Request Account & Data Deletion

This public page allows users of the Thakkalies Customer App and Thakkalies Vendor App, operated by Rinfik Enterprises LLP, to request deletion even when the app has been uninstalled or cannot be accessed.

Last updated: July 2026

Customer Account Deletion

In the Customer App: open Profile Settings > Account > Delete Account and follow the confirmation steps.
By email: send a request from your registered email address to contact@rinfik.com with the subject “Customer Account Deletion”.
Include your registered mobile number and only the minimum information needed to identify the account.
Customer App package: com.thakkalies.customer.

Vendor Account Deletion

By email: send a request from your registered email address to contact@rinfik.com with the subject “Vendor Account Deletion”.
Include your registered mobile number, store name and only the minimum information needed to identify the account.
Vendor App package: com.thakkalies.vendor.

Verification & Processing Time

Rinfik Enterprises LLP may request reasonable identity verification to protect the account. Never send a password, one-time password or full payment-card information. Verified deletion requests will normally be completed within 30 days, and confirmation will be sent through the available registered contact channel.

Data That Will Be Deleted

After a valid request is completed, account access will end and personal profile information, saved addresses, preferences and other account data that is not required for a legitimate retention purpose will be deleted or anonymised. Where service providers process account data on our behalf, deletion requests will be passed to them when applicable.

Limited Data That May Be Retained

Certain order, invoice, settlement, fraud-prevention, dispute, tax or accounting records may be retained only for the period required by applicable law or a legitimate compliance purpose. Retained information will not be used to continue the deleted account.

Before You Delete

Customers should resolve active orders, cancellations, returns and refunds.
Vendors should resolve active orders, disputes and pending settlements.
Account deletion is permanent and may remove access to order history, saved details and business records available through the App.

Start a deletion request now by emailing contact@rinfik.com. State clearly whether the request concerns the Customer App or Vendor App. For other help, visit App Support.